If you're new to Mr. Draper, here is a good place to start. Our goal is to simplify shopping for men, making it as frictionless and intuitive as possible. That being said, #ManShopping is a new concept to most and so questions about how it works are not uncommon. In this post we'll aim to answer as many of them as possible.
First thing you need to do when signing up is update your sizes. If you don't know them, no worries! Simply let your stylist know and we'll use our data to make an educated guess - which are usually 95% accurate!
Tell us what you want in your first package. If you don't want it right away, let your Stylist know or simply come back when you are ready and request a package from the 'My Packages' page.
A one time AED 80 styling fee is charged for your first box and will go towards your future purchases. You’re only billed anything above AED 80 once the package is returned to us and ONLY if you have kept items valued above AED 80
We only send packages on-demand so you need to request a package from your profile, directly from your Stylist over a phone call or Whatsapp, or from one of our emails that we send you. After requesting a package for the first time, you'll also need to update your sizes and verify your card. If you don't know your sizes, give your Stylist some clues and they'll help you figure it out!
Once you've received your package you have 3 days to try everything on. Keep everything you love, put the rest back in the box.
You can do this from your profile under " My Packages" and we'll send our driver (or one of courier partners if you're outside of Dubai). Here, you can also leave feedback for your Stylist on the item's you've recieved, letting her know what worked, what didn't and if you need any replacements! This information also helps us continue personalizing your future experience with us!